Privacy Policy

EE Training values your privacy. This Privacy Policy explains what personal information we collect, why and how we use it, how we protect it, and how you can contact us.

We may occasionally update this policy. Please review this page regularly to ensure you’re happy with any changes.

How Your Information Will Be Used

EE Training is a digital skills and English training provider based in London. We deliver free training and support to help individuals build confidence and progress in their personal and professional lives.

EE Training is the Data Controller for the personal data collected and used, and processes data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

We only use your data for legitimate business purposes, such as running our courses, communicating with you, managing our staff and suppliers, fulfilling legal and funding requirements, and improving our services.

The Personal Data We Collect

Learners

We may collect and process:

• Name, contact details (email, phone), and address
• Details of courses or services you are interested in
• Assessment results, attendance records, and learning progress
• Equalities and diversity data (e.g., ethnicity, gender), where required by our funders — this is optional

We use this data to:

• Communicate with you about our services and opportunities
• Track your learning and support your development
• Meet the requirements of our funders and accrediting bodies
• Improve our programmes and ensure accessibility

Employees

We may store:

• Application and employment documents
• Contact, emergency contact, and payroll details
• Holiday, sickness, performance, and disciplinary records
• Health information (where necessary for compliance with health and safety obligations)

Employee data is stored and processed only as needed for employment, contractual, and legal obligations.

Suppliers

We may hold:

• Contact details
• Records of communication
• Contractual documents related to the delivery of services

Where and How Your Data is Stored

Your data is kept secure through password-protected systems and limited access.

• Emails are stored on secure mail servers
• Website cookies may be stored in your browser
• Analytics data (e.g., from Google Analytics) may be stored on external servers
• Internal documents and databases are stored securely on EE Training’s systems

We do not store identifiable personal information outside the UK/EEA, though anonymous analytics data may be processed internationally by platforms like Google.

Data Sharing

We do not sell your data.

We may share your data:

• With our funders and accreditation bodies for auditing and reporting purposes
• With HR, pension, or legal advisers (for staff only)
• If required to do so by law or in the case of safeguarding concerns

In rare cases, your data may be transferred outside the UK/EEA. Safeguards will always be in place to ensure it remains protected.

How Long We Keep Your Data

Personal data is typically retained for up to 10 years, or longer if required by specific funders or contracts (e.g., some EU-funded programmes may require retention for up to 15 years).

Your Rights

Under UK data protection law, you have the right to:

1. Access your data
2. Correct any inaccurate data
3. Request deletion of your data
4. Restrict or object to how we process your data
5. Request a portable copy of your data
6. Withdraw consent (where data was collected with your consent)

If you believe your data has been misused, you can complain to the Information Commissioner’s Office (ICO).

Contact Us

If you have questions or requests regarding your personal data, please contact:

Data Protection Officer
Email: [email protected]
Address: Office 7, Bell Yard, London WC2A 2JR
Website: www.eetraining.co.uk